Privacy Policy

Overview

RENU Therapy (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or interact with us.

1. INFORMATION WE COLLECT

Personal Information

May include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order information

  • IP address

  • Device/browser information

Transaction Information

Payment details are processed securely through our payment processors. We do not store full credit card numbers on our servers.

Marketing Information

If you opt in, we may collect your email address and/or mobile number for marketing communications.

Aggregate / Analytics Information

We collect site usage data such as traffic patterns, referring URLs, and device data for analytics purposes.

2. HOW WE USE INFORMATION

We use information to:

  • Process and fulfill orders

  • Communicate about transactions

  • Send marketing emails and SMS (if you opt in)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. SMS COMMUNICATIONS

If you opt in to receive SMS messages:

  • You consent to receive marketing and transactional messages.

  • Consent is not a condition of purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • Reply STOP to opt out or HELP for assistance.

SMS consent data is not sold or shared with third parties for their marketing purposes.

4. HOW WE SHARE INFORMATION

We may share information with:

  • E-commerce platform providers (e.g., Shopify)

  • Payment processors

  • Shipping and fulfillment providers

  • Email and SMS platforms

  • Analytics and advertising partners

  • Professional advisors

  • Government authorities when required by law

We do not sell your personal information in exchange for monetary compensation.

5. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have the right to:

  • Request access to personal information we collect

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Opt out of certain data sharing practices

  • Not be discriminated against for exercising your rights

To exercise these rights, contact help@renutherapy.com.

6. COOKIES

We use cookies and similar technologies to enhance functionality, analyze usage, and support advertising.

You may adjust cookie settings through your browser.

7. SECURITY

We use reasonable security measures to protect your information. However, no transmission over the internet is 100 percent secure.

8. CHILDREN

We do not knowingly collect personal information from children under 13.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.